Free shipping is available for all orders over $30 (before sales tax) with final delivery destinations within the continental USA, and will be shipped via USPS or other service deemed appropriate at the discretion of the Company.

All BugBam.com orders are shipped using the services of either United States Postal Service, UPS, or FedEx. Orders will ship on weekdays only within 2 to 3 days of payment being received. Backorders will ship within 48-hours of the item being received in our warehouse. Once an order has shipped, customers will receive a shipping notification with a tracking number. All customers must contact the relevant shipping company or visit their website to track or receive an update on the location of their order.

For orders that do not arrive within a reasonable period of time after receiving shipment notification, or if shipping notification has not been provided within 7-days of placing your order, please contact our customer service department on 888 899 3308.

To track your order with UPS, call 1-800-PICKUPS (1-800-742-5877) or click here.

To track your order with FedEx, call 1-800-GoFedEx (1-800-463-3339) or click here.

To track your order with the United States Postal Service call 1-800-ASK-USPS (1-800-275-8777) or click here.

Disclaimer: Shipment confirmation and tracking services are provided as a courtesy by the respective third party shipping companies we use. Bug Bam Products LLC does not provide this service directly, and is in no way responsible for the accuracy of this information, nor the ownership, implementation or operation of the technology that supports these services.

For further information, please contact the appropriate third party shipping company directly.